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About METANA TECH
Learn more about METANA TECH, our products, quality standards, and what's included with every purchase.
What comes in the box?
Every METANA TECH purchase includes: Apple Device, Charging Cable, Power Adapter, Premium METANA Packaging, MSID QR Code, Warranty Card, Device Information Sheet, Quality Inspection Certificate, and Security Seal.
What is METANA TECH?
METANA TECH is a certified luxury pre-owned Apple devices store based in Dubai, UAE. We offer premium Apple devices at smarter prices, serving customers across the UAE, Saudi Arabia, Qatar, Kuwait, Bahrain, and Oman.
Are your devices certified and tested?
Yes. Every device goes through 120+ quality checkpoints including IMEI Check, Activation Lock Check, iCloud Check, Face ID Test, Touch ID Test, Screen Inspection, Dead Pixel Test, Battery Health Test, Charging Port Test, Wireless Charging Test, Speaker Test, Microphone Test, Camera Test, Flash Test, Wi-Fi Test, Bluetooth Test, Cellular Signal Test, SIM Tray Inspection, Water Damage Inspection, Original Parts Verification, System Diagnostics, and Physical Condition Grading.
What products do you sell?
We sell a wide range of Apple products including iPhone 13, 14, 15, 16, and 17 Series, MacBook, iPad, Apple Watch, AirPods, AirPods Max, and Accessories.
Shipping & Returns
Below are some common questions about shipping, returns, warranty, and how to contact us.
How can I contact METANA TECH?
You can reach us via support email at support@metana.tech or sales email at sales@metana.tech. You can also find us on Instagram and TikTok at @metana.tech, or visit our website at metana.tech.
How long does delivery take?
Delivery times are: UAE: 1–2 business days, GCC: 2–5 business days, International: 5–10 business days.
What is your return policy?
We offer a 30-Day Return Policy. If you are not completely satisfied with your purchase, you may return your device within 30 days of delivery, subject to our return conditions.
Is warranty included?
Yes. All devices come with warranty coverage included. Our warranty covers Device Authentication, IMEI Verification, Battery Health Verification, Software Diagnostics, 120+ Quality Checkpoints, iCloud Verification, Hardware Diagnostics, and Warranty Coverage.